Help & FAQs

Our membership program. For $25 a year you earn 10% back in store credit on full-price purchases, 5% back on sale and discounted items, and a $25 birthday credit every year you're a member. See all the details.

Join online by adding the WC Comfort VIP Membership to your cart, or ask at the register in either of our stores. Give us your birthday when you join so we can send your birthday credit. Your first order earns credit too.

Credit is ready 30 days after each purchase, and we'll email you when it lands. Use it at checkout online or at the register in store. Purchase credit is good for one year; birthday credit is good for 30 days.

Yes. In store, give us your phone number at checkout so your purchase counts toward your credit.

Gift cards and the membership itself don't earn credit. Credit is earned on what you pay after discounts, and items returned before the credit is issued don't earn.

By email with a unique code, either straight to your recipient on the date you choose or to you to print or forward. Shop gift cards.

Yes. Use the code at checkout on walkingcomfort.com or show it at the register in either of our stores. Any unused balance stays on the card.

Yes. For bulk or corporate gift card orders, contact our team and we'll help you set it up.

Yes, on orders $99 and up. See our shipping policy for details.

Start a return or exchange from our returns portal. See our return & refund policy for the full terms.

Contact us or visit one of our stores. Our team is happy to help with fit, orders and gift cards.